Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS405047 Mapping and Delivery Guide
Undertake analysis of cost and waste in terms of customer value

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS405047 - Undertake analysis of cost and waste in terms of customer value
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine appropriate costs and waste (muda) in terms of customer-perceived value
  • Identify features and benefits of process, product or service that reflect customer- perceived value
  • Review process, product or service to determine process steps or features which deliver customer perceived value
  • Identify additional features that may improve saleability
  • Analyse cost components of process, product or service to determine costs that deliver customer value, appropriate costs and muda
  • Analyse muda cost components to identify options to reduce direct and indirect muda costs
       
Element: Determine process waste (muda) in terms of customer- perceived value
  • Review process or operational steps with reference to customer-perceived value to determine cost impact of muda
  • Review performance data with reference to customer-perceived value to determine cost impact of muda
  • Consult with stakeholders to confirm identified muda and determine options to reduce waste
       
Element: Recommend improvements
  • Determine expected cost improvement and impact on customer-perceived value from waste reduction options
  • Determine cost and expected customer value from proposed additional features
  • Short list actions which maximise expected customer value and minimise costs
  • Seek input from stakeholders to develop recommendations, including initial plans or scoping, for short listed actions
  • Submit recommendations according to approval processes
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify features and benefits of process, product or service that reflect customer- perceived value 
Review process, product or service to determine process steps or features which deliver customer perceived value 
Identify additional features that may improve saleability 
Analyse cost components of process, product or service to determine costs that deliver customer value, appropriate costs and muda 
Analyse muda cost components to identify options to reduce direct and indirect muda costs 
Review process or operational steps with reference to customer-perceived value to determine cost impact of muda 
Review performance data with reference to customer-perceived value to determine cost impact of muda 
Consult with stakeholders to confirm identified muda and determine options to reduce waste 
Determine expected cost improvement and impact on customer-perceived value from waste reduction options 
Determine cost and expected customer value from proposed additional features 
Short list actions which maximise expected customer value and minimise costs 
Seek input from stakeholders to develop recommendations, including initial plans or scoping, for short listed actions 
Submit recommendations according to approval processes 

Forms

Assessment Cover Sheet

MSS405047 - Undertake analysis of cost and waste in terms of customer value
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS405047 - Undertake analysis of cost and waste in terms of customer value

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: